Junior IT Support Analyst


Junior IT Support Analyst


Working from our Charlottetown office, the IT Support Analyst will provide technical and business application support to customers across North America. Full training on application support will be provided.

Job Description

An entry-level position in the field of Application Support, the Junior IT Support Analyst will:

  • Monitor applications and perform daily status checks
  • Set up new EDI trading partners
  • Create and maintain mapping for EDI transactions
  • Analyze and resolve issues with transaction processing
  • Proactively identify issues and propose solutions


  • An interest in software applications and programming
  • Ability to analyze and solve problems
  • Analytical thinking and creativity
  • Able to work independently as well as part of a small team


CONTAX is an SAP Gold Partner with nine offices in USA, Canada, Australia and The Netherlands and one of the fastest-growing SAP solutions companies in the world.

We provide challenging and meaningful careers for our team members, where we can learn and grow while working with purpose and meaning. We encourage each other to work hard and together we celebrate our successes.

We strive for excellence in everything we do and, while results matter, we also have to allow others the opportunity to make mistakes, as it’s a critical part of the learning process. We are an entrepreneurial environment where everyone is given the opportunity to try, and take calculated risks where appropriate.

We strive to be good global citizens and make a positive impact in the communities in which we live and work.

We believe we have the most talented and dedicated team of SAP professionals in the industry. We’re always hiring and always growing; and we’ll hire talented people even when an opening doesn’t exist. We plan to get bigger, better and stronger; and we’re always looking for great people to join us on the journey.

To apply for this job please visit ca.indeed.com.

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